Zendesk

Zendesk is a customer service platform offering omnichannel support, ticketing, live chat, knowledge base, and analytics with 1,500+ integrations, scalable for businesses of all sizes.

Features

- Product Name: Zendesk
- Website: https://www.zendesk.com
- Contact Information
- Sales Inquiries: Accessible via the Contact Sales page
- Support: Available through the Zendesk Help Center

Benefits

-  Support: Available through the Zendesk Help Center
- Zendesk is a comprehensive customer service and engagement platform designed to improve customer relationships
- Customer Support Centers: Streamline support operations and improve response times
- * IT Help Desks: Handle internal support tickets and technical issues
- Zendesk provides extensive resources to help users maximize the platform's capabilities:​

Use Cases

- Basic Information
- Contact Information:
- Phone: Not publicly listed; contact through the website for assistance​
- Analytics & Reporting: Gain insights into customer interactions and agent performance