Freshdesk
Freshdesk is a cloud-based customer support platform offering multi-channel ticketing, AI automation, customizable dashboards, and robust security—ideal for scalable, efficient customer service.
Features
- Product Name: Freshdesk
- Website: https://freshdesk.com
- Contact Email: support@freshdesk.com
- Contact Phone
- USA: +1 (866) 832
Benefits
- Self-Service Options: Provides knowledge bases and forums for customer self-help
- Freshdesk operates within the Customer Support and Help Desk Software industry
- Help Center: Comprehensive resources including articles, tutorials, and FAQs
- Training & Certification: Access to structured learning paths and certifications to enhance proficiency
Use Cases
- Basic Information
- AI Integration: Utilizes Freddy AI for automated responses and ticket categorization
- Self-Service Options: Provides knowledge bases and forums for customer self-help
- Scalability: Suitable for businesses of all sizes, from startups to enterprises
Pricing
From $0