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🏢 Client Overview

A fast-growing real estate rental platform wanted to simplify how users search for properties. Traditionally, users had to navigate the website, fill out multiple forms (location, budget, amenities), and wait for search results — a tedious, time-consuming process, especially for mobile-first users.

🚨 The Challenge

While WhatsApp was already popular with their audience, property search was limited to the website. The client wanted to:

• ✅ Enable property search via WhatsApp chatbot
• ✅ Support audio notes, single-line, and multi-line text
• ✅ Remove friction & eliminate traditional form-filling

Key Challenge:
Parsing free-form, unstructured inputs while maintaining a structured conversation flow to gather all preferences before returning results.

⚙️ Our Solution

Atlas Inspire built an AI-powered property search agent integrated with WhatsApp.

How it works:

• 🎤 Input Handling: Accepts audio (transcribed via Bhasini API) & text messages
• 🧠 Preference Extraction: AI detects search criteria like location, budget, property type, and amenities
• 🔄 Dynamic Interaction: If a preference is missing, the agent asks follow-up questions
• 🔗 Backend Integration: Sends data to backend via API → Queries MariaDB → Returns listings in chat

Result: A form-free, seamless property search experience inside WhatsApp.

📈 Technologies Used

• OpenAI (GPT models)
• WhatsApp Business API
• Bhasini API (audio transcription + multilingual)
• MariaDB
• Python
• SQL

✅ The Impact

• 🔍 Enabled property search directly via WhatsApp, no forms
• 📲 Increased lead generation & engagement
• 🗣️ Supported audio & text-based queries
• 📱 Reinforced a mobile-first, user-friendly brand in a competitive market