Freshchat
Multichannel chat and AI-powered support platform with chatbots, automation, unified inbox, and analytics to engage customers at scale.
Features
- Product Name: Freshchat
- Website: https://www.freshworks.com/live
- chat
- software/
- Contact Email: sales@freshworks.com
Benefits
- With features like journey builders and ready-made playbooks, businesses can proactively support customers and enhance agent productivity by providing a comprehensive view of customer interactions
- Help Center: Access comprehensive guides and tutorials at Freshchat Support
- Freshworks offers a suite of software solutions designed to improve customer engagement and support
- Freshchat seamlessly integrates with a wide array of tools to enhance customer engagement and streamline workflows:
- Help Center: Comprehensive resources including articles, tutorials, and FAQs
Use Cases
- Basic Information
- Omnichannel Engagement: Connect with customers across multiple platforms seamlessly
- E-commerce Platforms: Assist customers with product inquiries and order tracking
- Developer Platform: Utilize tools and documentation for building integrations and apps
Pricing
From $0